We only accept returns and exchange of goods that are faulty or damaged if they are reported to us within 14 days from the delivery date. Please note that we only accept returns that are purchased directly through www.lola-may.com if you purchase goods from another stockist please follow their return policy.
Unfortunately, we are unable to offer an exchange at this time; please do return the item to us and we will be happy to give you a refund (see terms and conditions above) so that you can place your new order at your convenience.
Please email us before returning your goods:
+44 161 8195 880
You will be responsible for any extra postage incurred.