CLICK & COLLECT
Our Click & Collect service is free of charge, simply order online & collect from our showroom in Manchester. Click & Collect orders are typically available on the same day however order completion time varies daily (dependant on existing orders etc.) so please allow a maximum of 4-5 hours for us to complete your order. Once an order is placed, a confirmation email will be sent and we may contact you via email or telephone to advise on when your order will be ready for collection. Please note, orders made on or after 5pm are unlikely to be available for same day collection.
All shipping services and costings are detailed below. Our new integrated system will automatically work out your shipping cost when ordering online. The cost will depend on the weight of the order and the shipping address and restrictions may apply. UK orders paid for by 12 pm Monday-Friday will be dispatched the same day. Orders received after 12 pm on Friday and over the weekend will be dispatched on Monday.
Delivery is next working day for UK mainland, other countries vary.
If you have any special delivery requests please email us at firstname.lastname@example.org and we will do our very best to accommodate.
UK DELIVERY (Free on orders over £500 excluding VAT)
Estimated 1-3 working days
UK mainland- UK Next Working Day, shipping cost £9
UK Zone 2 –Shipping Cost £13, includes The Highlands and Islands of Scotland. Postcodes - IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE
UK Zone 3 - Shipping Cost £15 includes Northern Ireland, Isle of Man and Isles of Scilly. Postcodes - BT, IM, TR21-25.
E.U DELIVERY (Free on orders starting from over £500 excluding VAT)
Esimated 2-4 working days
Euro Zone 1 Cost £15. Free on orders over £500 – France, Germany, Republic of Ireland, Belgium, Luxembourg, Netherlands
Euro Zone 2 Cost £20. Free on orders over £700 - Andorra , Austria, Channel islands, Czech Republic, Denmark, Italy, Portugal, Spain
Euro Zone 3 Cost £25. Free on orders over £900 – Estonia, Finland, Hungary, Latvia, Liechtenstein, Lithuania, Poland, Slovakia, Slovenia, Sweden, Norway
Euro Zone 4 Cost £30, Free on orders over £1000- Bulgaria, Switzerland, Greece, Croatia, Romania
Euro Zone 5 Cost £45 - Cyprus, Malta, Vatican City State, Turkey, Spain (Province Las Palmas, Province Santa Cruz de Tenerife)
0-10kg = £45. A charge of £6.00 per additional 5kg applies to Euro Zone 5.
All EU customers must provide a valid VAT number when registering an account at Lola May in order to receive a refund on the VAT charged at the checkout. Our system will refund your VAT on your order once we have confirmed the validity of the number.
Estimated 2-7 working days
International Zone 1- Cost £30，USA, Canada
0-5kg then a charge of £10.00 per additional 5kg applies to International Zone 1 packages.
International Zone 2 - Cost £35 - Australia, Iceland， China Peoples Republic, Indonesia, Japan, Korea Republic of South, Philippines, Federation, Taiwan, Vietnam, Bahrain, Bosnia Herzegovina, Cambodia, India, Zealand, Arabia, Islands, Croatia, Kuwait, Jordan, Emirates, Yemen, Oman, Qatar
0-5kg - £35. Then a charge of £15.00 per additional 5kg applies to International Zone 2 packages.
Please note: If your country is missing from our delivery charges, please contact us so we can advise you.
Telephone: 0161 819 5880
DUTIES & TAXES
Please note, invoices do not include your local import duties and taxes. If these charges are not paid for upon delivery then the order will automatically be returned back to us. We therefore reserve the right to apply a dispatch & returns shipping charge and a restock fee of up to 25% of the goods value against the original purchase amount.